Client Services Executive

Updated: March 10, 2024 05:17 AM GMT

Techify Solutions Pvt Ltd

Ahmedabad, Gujarat

Key Skills

Education
• Any Bachelor Degree

Designation: Client Service Executive

Location: Ahmedabad

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The ideal candidate will work as the CRM support executive and help our client in stream line the business processes such as engagement, reports, informative communication, complain resolutions, surveys over all communication mediums.

Key Responsibilities:

Coordinate with clients and thoroughly understand their communication requirements

Prepare and present the complete product information.

Handling client calls and emails, responding in a timely manner Preparing documentation for meetings.

Identify and assess client needs to achieve satisfaction and providing the best available solutions for query

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Handle customer complaints, provide appropriate solutions and alternatives within the... More Detail