Front Office Executive - Hotel / Resort Experience

Updated: March 10, 2024 10:05 PM GMT

Miletia Guide Solutions PVT LTD

Valanchery, Kerala

Hiring for reputed Hotels/Resorts
• *Ready to Relocate Anywhere**
• *Location : Perintalmanna**
• *Food and Accommodation Provided**
• *Salary Based on Experience**
- Offering front desk assistance to clients
- Handling guest requests and reservations
- Managing administrative tasks like processing payments, cash handling and delivering any mails
- Welcoming guests on arrival and providing complete assistance during their stay
- Resolving any conflicts or tensions
- Handling check-ins and check-outs
- Preparing stay confirmation letters, cancellations or any alterations
- Verifying guest details upon arrival and allocating guest rooms
- Coordinating with the other staff members and departments to ensure customer satisfaction
- Communicating with the Customer Service Representatives about any promotional offers
- Assisting in pre-registration activities or extended stay requests
- Providing information on transport, restaurant facilities and sightseeing locations to guests
... More Detail