Customer Care Associate | Open to Non-Degree Grads with BPO Exp Job at...
Updated: March 11, 2024 02:18 AM GMT
Full-time Job in Laoag City, Ilocos Region
Accenture Inc
Laoag City, Ilocos NorteDrop by at our Career Hub located at Ground Floor, Valdez Center Building A Venvi IT Park, Brgy. 1 San Francisco, San Nicolas, Ilocos Norte from 9AM-3PM.
Accenture in the Philippines is currently looking for Customer Service Associates who will be responsible in performing the following day-to-day tasks :
• You will be receiving inbound calls to provide customer service support to policy holders, agents, 3rd party callers and new customers.
• You will conduct research through maximizing all available resources and provides the necessary information in response to queries from callers.
• You will be asks to provide resolutions to caller problems and issues including researching and exploring alternative solutions.
• You will create promised solutions or after call work and escalates unresolved issues outside of his / her scope.
What are we looking?
• Graduate of any course; college undergraduates with relevant work experience is open to apply
• With at least 6 months BPO experience
•... More Detail
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