Service Operation Head

Ulti.id

Balikpapan, Balikpapan City, East Kalimantan

Company Description

PT Universal Traktor Indonesia (ULTI) is a leading company in the Lifting Equipment business. Despite being a new company, our team has extensive experience in the Heavy Equipment industry. We are dedicated to providing high-quality machines and services to customers throughout Indonesia, with a focus on being the ultimate lifting solution.

Role Description

This is a full-time on-site role as the Service Operation Head at Ulti.id located in Balikpapan. The Service Operation Head will be responsible for overseeing the day-to-day operations of the service department, ensuring efficient service delivery, and maintaining high levels of customer satisfaction. Additionally, the Service Operation Head will be responsible for managing a team of service professionals and coordinating with other departments to optimize service processes.

Qualifications
• Service Operations and Operations Management skills
• Analytical Skills
• Experience in Service Delivery and Customer... More Detail

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