Service Desk Analyst

Updated: March 13, 2024 08:00 AM GMT

Contractor Job in Paramaribo

JSAN Consulting Group

Paramaribo

Job description :

Job Location : Riga, Latvia (Onsite) - Visa, travel expenses and accommodation for the initial 2 weeks will be provided.

Customer Support Consultant and get the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe.

All you need is:

Fluent Dutch Speaking and English

Analytical & Research Skills

Customer-oriented and responsible attitude

Will be a great plus:

Technical background

Experience with native speakers.

International exchange programs participation

Customer service skills and experience

What You’ll Be Doing:

Resolving basic to complex support issues for customer inquiries received via emails and live chats.

Becoming a product expert and providing documentation updates to our knowledge base

Ensuring customers' satisfaction

Communicating with developers from various IT-companies

We offer you:

Flexible or fixed schedule

Competitive... More Detail