Customer Relationship Executive

Updated: March 13, 2024 09:06 PM GMT

unHR

Gurugram, Haryana

About Company

Paritosh Pathak International is seeking a dynamic Customer Relationship Executive to join our team. The ideal candidate who can ensure client satisfaction and maintain strong relationships with our customers. Someone who is responsible for addressing client inquiries, resolving issues, and proactively identifying opportunities to enhance customer experience.

Roles and Responsibilities:
• Serve as the primary point of contact for clients, addressing their queries, concerns, and requests in a timely and professional manner.
• Build and maintain strong relationships with clients, understanding their needs and preferences to provide personalized assistance and support.
• Investigate and resolve client complaints and issues effectively, ensuring a high level of customer satisfaction.
• Develop a comprehensive understanding of our services to effectively communicate their features, benefits, and value propositions to clients.
• Identify opportunities to upsell or cross-sell... More Detail