Customer Service Representative

Sharentals

Kandy

Company Description

Sharentals offers a hassle-free vehicle rental experience to its customers, ensuring the best deal for their transportation needs with utmost safety and comfort. Located in Kandy, Sri Lanka, we aim to provide excellent customer service and satisfaction.

Role Description

This is a full-time on-site role for a Customer Service Representative. The Customer Service Representative will be responsible for daily interactions with customers, answering inquiries, resolving complaints, and ensuring customer satisfaction. They will also communicate with other departments to ensure timely resolution of customer issues and maintain accurate records of all customer interactions.

Qualifications
• Customer Service Representatives, Customer Support, and Customer Service skills
• Experience in ensuring customer satisfaction and creating positive customer experiences
• Excellent verbal and written communication skills
• Ability to work in a team-oriented environment
• Strong... More Detail

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