Customer Care Executive

Updated: March 14, 2024 10:30 AM GMT

BAM FOODS LLP

Vasco da Gama, Goa

**Customer Care Executive**

Job title: Customer Care Executive

Firm Name : BAM FOODS LLP

Location: Sancoale

Work time: 9 am to 6 pm

Qualification: 12 pass or Graduate. Minimum 6 months to 1 year of experience in Customer Care Executive.

Should be Fluent in English, Hindi and Konkani.
• *Responsibilities**:
Identify and resolve customer concerns, complaints or technical issues efficiently while ensuring a positive customer experience.

Develop a deep understanding of our products/services to provide accurate information and support to customers.

Maintain accurate records of customer interactions and transactions, including details of inquiries, complaints, and actions taken.

Communicate customer feedback, insights, and recurring issues to relevant departments to improve products/services and customer experience.

Follow up with customers to ensure their issues are fully resolved and their needs are met.
• *Salary**: Up to ₹15,000.00 per month

Schedule:

- Day shift

Ability to... More Detail