Customer Service Representative

ITO Casino & Gaming Entertainment

Hội An, Quảng Nam

Company Description

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Role Description

This is a full-time on-site role as a Customer Service Ambassador at ITO Casino & Gaming Entertainment located in Hoi An. As a Customer Service Ambassador, you will be responsible for providing exceptional customer service to guests, assisting with their inquiries, addressing any concerns or issues, and ensuring a positive gaming experience. You will also be responsible for maintaining a safe and enjoyable environment for all guests.

Qualifications
• Excellent interpersonal and communication skills
• Customer service experience
• Ability to remain calm and composed in stressful situations
• Attention to detail and accuracy
• Ability to work in a fast-paced environment
• Availability to work flexible hours, including evenings, weekends, and holidays
• Fluency in Korean and any additional language (English/Chinese) is a plus More Detail

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ITO Casino & Gaming Entertainment