Specialist, Customer Care
Updated: March 14, 2024 02:01 PM GMT
Full-time Job in La Union, Buenos Aires Province
Western Union
Buenos AiresJR0119364
Specialist, Customer Care
Are you passionate about helping others and providing a world-class customer experience? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then join Western Union as a Customer Care Specialist.
Western Union powers your pursuit.
Role Responsibilities
In your role you will support administration duties and local/regional projects and tasks providing consistent, informative, and accurate information within the communications function, with a focus on the following:
• Will have product, process, and compliance awareness to handle issues.
• This role acts as the front-line support between the Customer and internal Western Union departments, agents, vendors, and management to research and resolve Customer issues.
• Provides first level support for customers’ enquiries and complaints in line with SLA targets.
• Resolves customer enquiries... More Detail
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