Customer Relation Manager

Updated: March 14, 2024 02:20 PM GMT

Ezenture

Angamaly, Kerala

Customer Relation Manager Job Opening in Angamaly, Kerala
The role of a Customer Relationship Manager (CRM) in Angamaly, Kerala, or anywhere else, generally involves managing relationships with clients or customers to ensure satisfaction and retention. Heres a typical job description for a Customer Relationship Manager:

Job Title: Customer Relationship Manager

Location: Angamaly, Kerala, India

Job Description:

1. Client Relationship Management:

Build and maintain strong relationships with clients through regular communication, meetings, and follow-ups.
Understand clients needs, preferences, and concerns to provide personalized support and service.
Act as the main point of contact for clients, addressing any inquiries, requests, or issues in a timely and professional manner.
2. Account Management:

Manage a portfolio of clients, ensuring their satisfaction and loyalty to the organization.
Monitor client accounts, track performance metrics, and identify opportunities for upselling... More Detail