Nykaa Recruitment - Customer Care Executive

Updated: March 14, 2024 02:28 PM GMT

Nykaa

Chengannur, Kerala (+41 others)

Nykaa Recruitment

The Customer Care Executive is responsible for providing excellent customer service to Nykaa customers via phone, email, and chat. This includes resolving customer issues, answering questions, and providing product recommendations. The ideal candidate will have a strong understanding of the beauty industry and be able to build rapport with customers.

Nykaa Jobs Near Me

Responsibilities:
• Answer customer inquiries via phone, email, and chat
• Resolve customer issues in a timely and efficient manner
• Provide product recommendations and information
• Build rapport with customers and create a positive experience
• Stay up-to-date on Nykaa products and promotions
• Work with other departments to ensure customer satisfaction

Nykaa Careers

Skills:
• Excellent communication skills, both verbal and written
• Strong customer service skills
• Ability to work independently and as part of a team
• Ability to handle difficult customers and situations
• Attention to detail
•... More Detail