Customer Service Representative RIV

Updated: March 15, 2024 01:41 AM GMT

Full-time Job in Ondo

Livingston International

Ondo

Customer Service Representative RIV

We provide clarity in a world of trade complexity so that businesses can grow further, faster, smarter. Over 30,000 clients trust us with their customs brokerage, trade consulting, global trade management and freight needs.

JOB SUMMARY

The Customer Service Representative Registrar of Imported Vehicles (RIV), is responsible for handling incoming calls, and email quote requests or orders. The CSR handles all general and specific inquiries regarding the importing of a vehicle and ensures that customer inquiries are answered in a timely fashion.

KEY DUTIES & RESPONSIBILITIES
• Answer all incoming customer inquiries relating to import of their vehicle in a professional manner.
• Ensure customer inquiries are answered in a timely fashion and provide excellent customer service
• Achieve all measurable daily performance standards (i.e. number of calls answered, closing ratio on quotes, etc.)
• Receive, process and input orders into the system... More Detail