Logistics Customer Service Sr Manager

Capgemini

Rincón de Romos, Aguascalientes

POSITION: Logistics Customer Service Sr Manager
• Posted on: 26/02/2024
• Business unit: Business Services
• Department: Supply Chain

Job Description - What will you do?

We are looking for a dynamic senior leader to oversee the Mexico and Central America supply chain processes for one of our customers in the Consumer Product Industry. This role will lead the Order Entry, Order Management, Stock Allocation, Customer Facing, Transport Planning and Transport Tendering processes, and lead a team of 70 team members based in Mexico and India Hubs
• Responsible for the level of customer service.
• Responsible for ensuring the performance of the team and ensuring that they are trained.
• Process transactions and produce products in the following areas, as well as lead a team of 10-20 people.
• Support the team in training, guide the team in the process of planning and managing purchase orders.
• Optimizing customer-related processes such as delivery routes, ordering behavior (cost to serve... More Detail

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