Sales Associate

Updated: March 15, 2024 10:23 PM GMT

TMI Network

Paravur, Kerala

Key Responsibilities

Customer focus: Driving Net Promoter Score
• Greeting and welcoming all walk-in customers and guiding them toward the clinic to promote the free eye check-up.
• Being involved in stocktakes, maintaining sales floor standards, and other day-to-day tasks to deliver the best shopping experience to the customers.
• Understanding the POS system to ensure that the transactions are processed effectively
• Being dedicated to customer satisfaction and resolving any concerns that the customer has.

Product Recommendation
• Presenting the customer with an optimal selection of products based on customer preferences
• Understanding the unstated needs of the customer, asking relevant questions, and picking the right time to pitch the recommended solutions

Achieving Sales Vs. Plan & SOP Adherence
• Achieving the assigned target for sales, eye-test conversion, returns; and following all SOPs
• Post making the sale, coordinating with the customer for product pick-up, after... More Detail