Customer experience Executive
Updated: March 16, 2024 03:28 AM GMT
Full-time Job in Mwanza, Mwanza Region
Kyosk Digital Services
MwanzaRole Profile
The incumbent of this role will be responsible for the performance and coordination of the Inbound Customer experience Executive. He/she will interface with cross-functional teams and systems to perform various functions, including external team management, quality assurance, customer acquisition and retention, and overall good customer experience.
The role holder will be responsible for designing and implementing customer retention strategies to increase loyalty and retention. The role will be responsible for collecting, collating, analyzing and presenting all data sets required for robust customer Retention. Design and implement campaign models, formats, and processes that will showcase the effectiveness of defined customer campaigns.
Drive service improvement, customer loyalty and retention, digital channel uptake and customer utilization with the objective of reduced cost to serve and increase our customer base.
Key Responsibilities:
Strategy:
Actively engage and... More Detail
Companies Hiring in Mwanza, Mwanza Region
Jubaili Agrotec
BEESMOKE TANZANIA LIMITED
Ramani.io Company Limited
The National Institute for Medical Research (NIMR)
Good Neighbors Mwanza
Mein Ball Dein Ball e.V.
Dangote Group
ICAP
Fitnix Health and Fitness Center
Absa Group
SUNDA INTERNATIONAL
Nabaki Afrika Ltd
Kyosk.app
EMICHEM GENERAL TRADERS
Kyosk Digital Services
Executive Connections SA
Watoto Wa Africa Orphanage
Connect Space
Watoto Wa Africa Organization
Diageo
New Jobs Posted in Mwanza, Mwanza Region
Latest Jobs in Mwanza, Mwanza Region
-
Massage Therapist
ISAMILO GRAND HOTEL -
Sales and Marketing Officer
M Plus Insurance Agency (T) Limited -
Internships Vacancies at Tanzania Cotton Board (TCB)
Jobfasta -
Supply Chain Officer
Icap Tanzania -
Orthopaedic Surgeon and traumatologist
St. Clare foundation -
Metallurgist
XPBOLD Co. Limited -
Autocad Drafter
XPBOLD Co. Limited -
Primary School Teacher
Mwanza International School -
SI Coordinator at ICAP January, 2024
Icap Tanzania -
Branch Manager-Mwanza
CVPeople Tanzania