Service Supervisor for Heavy Commercial Vehicles

Updated: March 16, 2024 04:59 PM GMT

Tirth Hygiene Technology Pvt Ltd

Nadiad, Gujarat

**Job description**

Responsibilities for Service Supervisor **(Maintenance, Repair and Service of Road Sweeper Machines PAN India)**
- Will be heading a team of field service technicians PAN India from our Head Office/Plant in Nadiad, Gujarat.
- Delegating Repair, Maintenance and Service task of Road Sweeping Machines PAN India (For Both Ride-On and Truck Sweeper Machines).
- Hires, Trains, motivates and monitors the performance of service department staff.
- Handles customer complaints as per TAT and according to brand guidelines.
- Maintains high-quality services and minimizes repeat complaints for the same concern. Conducts periodic spot checks of completed jobs for thoroughness and quality.
- Maintaining end to end service cycle.
- Managing and controlling cost.
- Assisting with or performing administrative tasks, such as managing and updating invoices, processing new service orders, and tracking inventory.
- Establishes and maintains 24-hour follow-up with all customers to... More Detail