International Customer Service Advisor

Updated: March 17, 2024 12:09 AM GMT

Cybertoss Pvt Ltd

Shrirampur, Maharashtra

**Job Role**:International Customer Service Advisor
• *Company Profile**:Our Company is a trusted premier ITES support and KPO partner in India. With a commitment to excellence, we provide top-notch services includes digital marketing, E-commerce support, customer support, data management, and many more. We provide technological services to the business houses located in the UK, USA, Australia & many other countries.
• *Job Location**:Serampore, Hooghly, West Bengal.
• *Shift**: Rotational Shift
• *Experience**:1 year(minimum)
• *Job Type - **Onsite
• *Education - **B.SC/M.SC/B.TECH/BBA/ MBA
• *Job Responsibilities:

- **
- Quick and attentive speaking with the clients.
- Take ownership of customer issues.
- Troubleshoot problems and drive resolutions.
- Escalate unresolved issues to relevant internal teams.
- Collect prompt and accurate customer feedback.
- Document knowledge as solution articles.
- Master the use of help desk software.
• *Skills:

- **
- Excellent English... More Detail