Front Desk Officer

Updated: March 17, 2024 12:17 AM GMT

Sahast Sales Corporation

Haldia, West Bengal

Make and confirm reservations for guests Ensure proper room allocation Register and check guests in Provide accurate information about local attractions and services Close guest accounts and check guests out Confirm relevant guest information Verify guests payment method Verify and imprint credit cards for authorization Issue room keys and direct guests to their rooms Maintain clear and accurate records of guest room bookings Compute all guest billings, accurately post charges to guest rooms and house accounts Receive and transmit messages for guests Retrieve mail, packages and documents such as faxes for guests Listen and respond to guest queries and requests both in-person and by phone Review accounts and charges with guests during the check-out process Process accurate payment of guest accounts Inform housekeeping when rooms have been vacated and are ready for cleaning Monitor visitors to the hotel Enforce rules and policies of the hotel Maintain a neat and orderly front desk and... More Detail

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