Front Office Executive

Updated: March 18, 2024 12:03 AM GMT

SAI SERVICE CHENGANNUR

Chengannur, Kerala

Preferably Female with front office Experience
- Participates in the selection of front office personnel.
- Evaluates the job performance if each front office employee.
- Maintains working relationships and communicates with all departments.
- Verifies that accurate room status information is maintained and properly communicated.
- Resolves guest problems quickly, efficiently, and courteously.
- Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel.
- Wears the proper uniform at all times. Requires all front office employees to wear proper uniforms at all times.
- Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests managers and other employees.
- Monitor all V.I.P 's special guests and requests.
- Maintain required pars of all front office and stationary supplies.
- Review Front office log book and Guest feedback forms on a daily basis.
- Maintain an organised and... More Detail