Customer Service Representative - Colombo Region

Mackly

Colombo

Job Info:
• Company: Mackly
• Position: Customer Service Representative
• Region: Colombo, Western Province
• Education: Confidential
• Seniority Level: Mid-Senior level
• Job Type: Full-time
• Industry: Retail

Company Description:

Mackly is a renowned brand specializing in kids’ innerwear and sleepwear, dedicated to providing the most comfortable, fashionable, and eco-friendly products while constantly updating its offerings.

Role Description:

This full-time Customer Service Representative position is based in Colombo. Responsibilities include addressing customer inquiries, complaints, and general queries through phone, email, and chat. The role involves maintaining customer records, monitoring interactions, and collaborating internally to ensure customer satisfaction.

Qualifications:
• Customer service experience and skills
• Demonstrated history of delivering exceptional customer experiences
• Strong problem-solving and communication abilities
• Proficient in multitasking and... More Detail

Apply Now

Similar Jobs

Companies Hiring in Rajagiriya, Western Province

Sino Lanka (Pvt) Ltd

Design Studio

Konnecting (Pvt) Ltd

Union Assurance PLC

LSEG (London Stock Exchange Group)

INQUBE GLOBAL

Shinrai Lanka Group of Companies

FITS Retail

Victoria Partners

KPMG Sri Lanka

Therighttalent.net

Shifting Lifestyles (Pvt) Ltd

InTalent Asia

MillenniumIT ESP

Yara Foods

Dialog Axiata PLC

Keells Supermarkets

Cargills (Ceylon) PLC

Enfection

SPIL Labs