Reservation Executive

Updated: March 18, 2024 02:53 AM GMT

Full-time Job in Trincomalee, Eastern Province

Amaranthé Bay Resort and Spa

Trincomalee

Role Description:

Are you ready to embark on a fulfilling career journey in hospitality? Amaranthé Bay Resort & Spa invites you to join our team as a full-time Reservation Executive. Located in the heart of Trincomalee, our resort offers a serene oasis for guests seeking tranquillity and luxury. As a Reservation Executive, you will play a pivotal role in ensuring our guests' experiences are nothing short of exceptional.

Key Responsibilities:

• Warmly welcome guests upon their arrival, providing a memorable first impression.

• Guide guests to various areas within the resort, ensuring they have all the information they need for a comfortable stay.

• Efficiently manage the guest check-in and checkout processes, addressing any inquiries or concerns promptly.

• Handle incoming phone calls with professionalism and courtesy, directing them to the appropriate departments.

• Assist with general office tasks, maintaining an organized and efficient reception area.

Qualifications:

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