Assistant Manager Customer Support

Urban City Lahore

Lahore

Job Info:
• Company: Urban City Lahore
• Position: Assistant Manager Customer Support
• Region: Lahore, Punjab
• Seniority Level: Mid-Senior level
• Salary: PKR 26.000 - PKR 100.000 per Month
• Job Type: Full-time
• Industry: Real Estate

Applications general queries, or address change/Contact number update/Email update, (received from line manager and updated in system through proper channel.)

Follow up on customer & Dealer’s interactions

Provide pricing and delivery information to the customers

Maintaining customer services standard

Maintained daily deliver files report

Complete delivered Files Documentation on daily basis & send report to the line manager on daily basis.

Floor Management in absence of Team lead and supervisor.

Ensure compliance of Product Information updating

Giving detailed explanations of services or products. Working with a sales team to create better methods to address customer complaints. Reviewing customer accounts and transactions while resolving... More Detail

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