We Are Hiring For Voice Support Associate | Health/Insurance Account Job At...

Updated: March 20, 2024 09:41 PM GMT

Full-time Job in Muntinlupa, Metro Manila

Accenture Inc

Muntinlupa, Metro Manila

Accenture in the Philippines is currently looking for Customer Service Associates (Insurance / Health) who will be responsible in performing the following day-to-day tasks : You will be receiving inbound calls to provide customer service support to policy holders, agents, 3rd party callers and new customers.

You will conduct research through maximizing all available resources and provides the necessary information in response to queries from callers.

You will be asks to provide resolutions to caller problems and issues including researching and exploring alternative solutions.

You will create promised solutions or after call work and escalates unresolved issues outside of his / her scope. What are we looking?

Open to college graduates, college undergraduates and associate degree graduatesMust have at least 1 year of work experience in an Insurance OR Health account (combined should be acceptable too, e.

g. 6 months in Insurance account and 6 months in Health account totaling to 1... More Detail