Duty Manager

Updated: March 21, 2024 05:34 PM GMT

Full-time Job in Kuta, Bali

Four Points by Sheraton

Kuta, Badung Regency, Bali

Job Number 24049455

Job Category Rooms & Guest Services Operations

Location Four Points by Sheraton Bali Seminyak, Jalan Petitenget, Seminyak, Bali, Indonesia VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

Position Summary

Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key. Sell a room/accommodation to guests without reservations based on availability. Ensure rates match market codes and that any exceptions are documented. Ensure checks that come from outlets (e.g., Health Club, Retail Shop) are scanned and charged to... More Detail