Retail Service Specialist
Updated: March 21, 2024 10:46 PM GMT
Full-time Job in Sangerhausen, Saxony-Anhalt
O'Reilly Auto Parts
SangerhausenThe Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager.
Essential Job Functions
Lead store team members in providing excellent customer service to retail and professional customers.
Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc…)
Ensure telephone is answered according to company policy.
Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed.
Ensure special orders and outside purchases are handled efficiently and according to procedure, utilizing electronic outside purchase order ledger.
Ensure... More Detail
Companies Hiring in Sangerhausen, Saxony-Anhalt
Energy Jobline
Action
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