Offer Quality Engineer

Updated: March 22, 2024 01:02 AM GMT

Full-time Job in Conselve, Veneto

Schneider Electric

Conselve, Province of Padua

Customer Satisfation & Quality Engineer is responsible for identifying and eliminating product quality risks that can impact customer satisfaction and quality. The CS&Q Engineer must collaborate with their SE colleagues to understand, mitigate, and eliminate these risks throughout the product lifecycle, to assure “end-to-end” product quality. The CS&Q Engineer plays a crucial role in the customer experience by supporting quick and effective responses to field quality issues when they arise, to assure minimal disruption to our valued customer base.

What will you do?
• Assure correct quality KPI’s (key process indicators) and targets are developed for the Cooling product lines, that they are comprehended by all SE personnel working on these products, and that solid functional plans are in place to meet the KPI targets.
• Analyze monthly field failure information and collaborate with engineering, vendors, supply chain and manufacturing, and field services to identify areas for... More Detail