Executive Gold Loans

Updated: March 24, 2024 04:02 AM GMT

HDB FINANCIAL SERVICES

Madanapalle, Andhra Pradesh

Coordinate with branch sales team and support BSM, SMs for lead conversion
• Tele-calling / follow up on leads given by sales team and Corporate office
• Coordinate customer walk in branch. Explain product details to customer and suggest scheme based on need analysis
• Conduct self gold valuation and inform gold loan amount. Manage external gold valuation process i.e. interacting with valuator making sure that the process is followed
• Update valuation details in system i.e. Gold portal and loan booking system
• Ensure loan processing completed within stipulated TAT.
• Follow up with delinquent customer and ensure that customer does not cross 30 DPD bucket
• Follow up with customer for timely interest collection
• Gold loan file disbursal in system (this could be done by BOM for most Branches)
• Custody of gold packets in the office, record it as per process
• Raise Payment Request / Cheque Disbursement, record it as per process
• Arrange to send the complete file to COPS as per... More Detail