Assistant Manager, Galeries de la Capitale

L'Équipeur

La Florida

What You'll Do

Customer Service
• Provides leadership to team and consistently coaches and follows up to ensure the delivery the service model standards are provided to each customer.
• Leads the B2B Mark’s Commercial Business function including order entry and management and coaching team to ensure accurate and timely ordering and delivery to customer.
• Provide exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service levels
• Support the customer experience through timely processing and movement of inventory to the salesfloor

Operations
• Implement, communicate and ensure compliance with all operating procedures, processes and policies
• Deliver performance metrics, process improvement and Lean techniques (how, when, who)
• Lead store inventory movement teams and support accuracy
• Manage scheduling and follow up of execution on shipping /receiving, eCommerce fulfillment operations, cash management, and... More Detail

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