Customer Support Advisor with Italian

Updated: March 24, 2024 10:00 AM GMT

Full-time Job in Monte San Vito, Marche

Concentrix Corporation

Ancona, Province of Ancona

Job Title: Customer Support Advisor with Italian Job Description Essential Functions/Core Responsibilities - Be the voice of SumUp - the direct link to the customers. - Take care of Italian speaking customers by phone' email' chat and social media channels. - Support SumUp's merchants for all questions and inquiries about our product and service. - Work actively on the optimization of all processes related to our customers' to constantly increase the happiness of our merchants. Candidate Profile - Excellent language skills in Italian (C1) and feeling comfortable speaking and writing in English. - You love to communicate' while being easy-going and patient with our customers - You're curious and persistent when solving issues. - You're organized and cool-headed' and you thrive in a fast-paced environment. - You're confident using smartphones' tablets and computers Our Offer - Permanent employment (full time) - Private medical care - Language courses - Group insurance program' sports... More Detail

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