URGENT VACANCY FOR SENIOR DIALER IN GHANSOLI LOCATION
Updated: March 25, 2024 02:32 AM GMT
Global Services
Ulhasnagar, MaharashtraDear Candidates,
Greeting from Global services
We have urgent vacancy for one of our client for the below requirement
Division: Lead Management System
Designation: Dialer Officer ( Banking Payroll )
Location: Mahape - Navi Mumbai
Experience: Minimum 3 Plus years of experience required in the same field.
Roles amp; Responsibilities:
• Strategize, execute and manage dialer strategy for multiple teams to ensure campaigns are
penetrated efficiently and effectively to meet established business goals and client scorecard
parameters
• Implement a comprehensive dialing strategy based on analytics which encompasses manual,
preview and predictive dialing campaigns in combination with attended messaging and blast
campaigns.
• Develop, analyze and distribute agent statistics and identify trends to help determine the need for
strategy changes and/or training
• Optimize daily performance on the Dial Connection Telephony platforms and ensures appropriate
staffing levels are in place to... More Detail
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