German Speaking Customer Service Agent for Banking Company

Concentrix

Lisbon

Job Title:
German Speaking Customer Service Agent for Banking Company - Lisbon

Job Description
Our Customer Service Agent will act as a point of contact for a banking company's clients. They will provide product/services information, answer questions, and resolve any emerging problems that our customer might face with accuracy and efficiency.
Our Agents should be genuinely excited to help customers, patient, empathetic, and passionately communicative. They should understand the value of good communication skills. They need to have a Problem-solving Mindset and they must be confident at troubleshooting and investigation.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Are you fluent in German and want to work for the leading BPO worldwide, awarded as the best place to work in 2022? You will use your skills as Customer Service Agent and act as a point of contact for our banking company clients, in... More Detail

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