Customer Service Assistant

Updated: March 26, 2024 12:21 PM GMT

Contractor Job in Mengwi, Bali

PT Bali Moda Busana

Mengwi, Badung Regency, Bali

Company Vision:

The Company’s challenge is to develop and manufacture artistic products at an industrial scale for the fashion industry, this means that we must have a flexible organization that can adapt to challenges of fashion business while remaining very efficient to:
• Manufacture high quality products as per the customer’s expectations.
• Deliver on time and according to the lead-time agreed with the customers.
• Produce at competitive price and within the expected budget and operation efficiency to ensure the financial stability of the company.

Job Descriptions:
• Provide assistance to customer Care Supervisor and ensure that the customers experience is positive.
• Answer customers questions and address the problems and complaints they have.
• Coordinate with cross-functional teams to ensure quality services to customers.
• Ensure dispatching and shipping of product is met with customer deadlines.
• Work with Customer Care Supervisor to build email templates.
• Communicate... More Detail