Reservation Executive - Nhân Viên Đặt Phòng

Updated: March 27, 2024 04:18 PM GMT

Wafaifo Resort Hoi An

Hội An, Quảng Nam

Mô tả công việc
Core Job Responsibilities & Duties: • Maintain the cleanness at the working station (office, desk, computer, telephone, stationary,…) • Handle all relevant incoming FIT, GIT and event booking requests from A – Z in. • Handle all relevant Banquet Event Orders (BEO) and communicate accordingly to relevant operational team members under guideline of Reservation Manager • Responsible for following up on all guests requests. Ensure response for all guest’s request within 24 hours of the receipt. • Conduct telemarketing calls to group related corporate, agencies and organizations as schedule as required by Reservation Manager • With Reservation Manager and Reservation Team, maintain relationships with key business partners. • Support in driving maximum revenues of preferred hotel rate/package products by applying relevant selling strategy guided by the Director of Sales and Reservation. • In conjunction with Reservation Manager, promote all outlets of the resort. • Support... More Detail