Reservations Executive

Updated: March 27, 2024 07:24 PM GMT

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Siolim, Goa

Job Number 24050340
Job Category
Reservations
Location
Le Meridien Goa Calangute, Aguada Siolim Road, Calangute, Goa, Goa, India
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Schedule
Full-Time
Located Remotely?
N
Relocation?
N
Position Type
Non-Management

POSITION SUMMARY

Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper... More Detail