Credit and Collections Associate - ALG

Updated: March 27, 2024 10:30 PM GMT

Survitec Group Ltd.

Algeciras

Credit and Collections Associate

Job Summary

This role reports to the Manager Credit and Collections. It is focused on locating and notifying customers of delinquent accounts; receiving payment and ensuring accurate application of payments to customer accounts; preparing statements and records of account and escalating failure to pay.

Duties And Responsibilities
• Carry out credit check activity according to Survitec Credit process, recording outcomes accurately and in a timely manner
• Manages and resolves customer disputes to ensure invoices are paid on time and in full
• Locates and monitors overdue accounts, using computers and a variety of automated systems
• Persuades customers to pay amounts due, arranging debt repayment schedules as per authority level and based on customers' financial situations, agreeing extension to credit terms within own authority level or escalating as needed
• Records information about financial status of customers and status of collection efforts
•... More Detail