Service Desk Analyst

Giant Group

Lahore

Job Info:
• Company: Giant Group
• Position: Service Desk Analyst
• Region: Lahore, Punjab
• Job Function: Information Technology and Other
• Seniority Level: Not Applicable
• Job Type: Full-time
• Industry: IT Services and IT Consulting

A Service Desk Analyst plays a crucial role in providing technical support to users and maintaining IT systems within an organization. Responsibilities include resolving user issues, troubleshooting software and hardware problems, and documenting solutions. Strong communication skills and a customer-oriented approach are essential. The ideal candidate should have a good understanding of IT systems, be able to work under pressure, and prioritize tasks effectively. More Detail

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