Senior Manager, Project Management and Operations

Updated: March 28, 2024 11:31 PM GMT

Percona

Jacobo Hunter

In this role, you will work with our global customers, staff, and delivery partners. You will lead and manage our Project Management and Global Services Operations Teams. Functions across these teams include project management (both customer-facing Professional Services engagements and company-wide internal initiatives), operations coordination for PS projects, and customer service across our subscription customer base. You will collaborate with cross-functional teams and leaders to drive process improvement opportunities and project execution. This position will be based in the Americas.

What You Will Do:
• Provide guidance and leadership across the project management portfolio to continue driving company-wide adoption of best practices across new product introductions
• Translate organizational vision and initiatives into executable goals and objectives
• Create, document, implement, and evolve processes and best practices that are standardized, adopted, and executed consistently
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