German Banking Customer Service Specialist in Porto
Updated: March 29, 2024 07:34 AM GMT
Cross Border Talents
PortoAre you a German language wizard? We're on the hunt for an extraordinary individual to become our Customer Advisor Maestro!
About Us:
Our professional team is dedicated to delivering exceptional service to our client partners and their customers. Our success stems from our solid infrastructure, including investments in Innovation and Technology, a skilled workforce, and a robust Quality Assurance regime.
Role Overview:
This role involves responding to and recording customer inquiries via phone, ensuring accurate data entry, addressing client complaints, meeting service level agreements for call resolution, troubleshooting issues, and offering recommendations for common problems.
Key Responsibilities:
• Service-oriented inbound
• Answering customer questions and executing orders in the first contact around the entire Service Retail
• Assist with phone banking ID and T-PIN & Postbank app setup.
• Card blocking/unblocking/exchange
• Recording of phishing cases
• Acceptance of... More Detail
Similar Jobs
Companies Hiring in Porto, Porto District
BNP Paribas Corporate & Institutional Banking
BNP Paribas Cardif
Cross Border Talents
Hitachi Careers
Teleperformance Portugal
BNP Paribas
BNP Paribas Asset Management
Synopsys
Finoa
Hitachi Energy
knok
Cross Border Talents
SmartRecruitments
KultureTalent - Global Talent
Atlantis
TUI
Mindera
Crewlink
The Fladgate Partnership – Vinhos, S. A.
PwC Portugal
New Jobs Posted in Porto, Porto District
Latest Jobs in Porto, Porto District
-
Finance Internal Control Analyst (M/F) - Fluent in English & French - Porto...
BNP Paribas Cardif -
Arranjo de Carros - Mecânico / Mecânicos
Fixando -
Consultor(A) Nova Agência Era Porto Avenida
Era Porto Avenida -
Empregado De Mesa (Wine Bar)
Grupo Jorge Anjos -
gestor de condomínios para gestor de condomínios
Zaask -
German Speaking Content Moderator (With Relocation Package)
Cross Border Talents -
Valuation Market Risk Senior Analyst
BNP Paribas -
Opportunities for German Speakers in Portugal ( with relocation assistance)!
Cross Border Talents -
Espetáculo de Comédia - Comediante / Comediantes
Fixando -
Head Of Product – New Propositions
Flutter UK & Ireland