Head of Operations

Updated: March 29, 2024 07:55 AM GMT

Radar Limited

Dar es Salaam

Responsibilities
• Accountable for the execution of tactical business plans (derived from BU Strategy) at the operational level
• Manages direct (Team Leaders and Specialists)and indirect (Clerical staff) reports, usually amounting to between 40 to 100 staff
• Owns operational efficiency and quality including an operations-balanced scorecard incorporating finance, people, process, and customer dimensions of the business
• Integrates decision-making across all of these spectrums
• Contributes to projects impacting business deliverables (Delivery of level three plans)
• Makes major operational decisions within the business plan
• Provides operational and best practice context for internal environment
• Builds relationships with peers and or colleagues that impact across business areas

Requirements
• Bachelor's degree or MBA
• Applicant should have 3 to 5 years of experience in more than one discipline and previous management experience.

Skills
• Underwriting
• Claims management
• Risk... More Detail