Support Specialist

Kriptone

Bilimora, Gujarat

Company Description

Kriptone is a digital security company that provides innovative security solutions based on capturing on-screen user activity and recording it into a fully indexed, searchable video stream. Our solution provides real-time monitoring, easy archiving, and event-based alerts that help businesses comply with government regulations. Our company aims at providing the best solutions to create value to the company and customer satisfaction. We are located in Bilimora.

Role Description

This is a full-time on-site role for a Support Specialist at Kriptone, located in Bilimora. The Support Specialist will be responsible for handling technical and customer support inquiries, troubleshooting and resolving issues, documenting support cases, and providing timely and accurate solutions to customers. The Support Specialist will also work collaboratively with other teams to ensure customer satisfaction.

Qualifications
• Analytical skills, technical support, troubleshooting... More Detail

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