Customer Service Administrative (NJE) - Temporary

Updated: March 02, 2024 04:12 PM GMT

Full-time and Temp work Job in Oeiras, Lisbon

NetJets Europe

Oeiras, Portugal

Purpose of Position

Assist Owner Services during the peak season with the process of booking flights, managing flight changes to existing bookings and processing other Owner queries or requirements as needed.

Tasks And Responsibilities
• Assist Owner Services with new flight reservation requests and changes on the existing reservations, in the most prompt, consultative, personalized and efficient way, in order to guarantee that customer needs are anticipated, met and exceeded;
• Load the flight details of new reservations and changes accurately and promptly into the reservations system (IJET) in order to guarantee that all relevant departments have the correct and necessary data to fulfil the Owners requests, providing a high quality customer service;
• Guarantee the flights feasibility, by checking information in the reservation system, in order to provide Owner Services with the relevant information and so that Owner Services can promptly send the flight confirmation to Owners... More Detail