Customer Care Representative

Updated: March 31, 2024 02:55 AM GMT

Mohinder, Singh

Ajmer, Rajasthan

• Responsibilities

Customer Service Responsibilities List
• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service teamsales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Submit your details to (hr.mohindersingh@gmail.com

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