Customer Support Executive

Updated: March 31, 2024 10:21 AM GMT

The Technology Maker

Mormugao, Goa

Job Title - Customer Support Executive

Project - Mobile Gaming App

Location - Madgaon, Goa

Shift Timings: Rotational Shift

10am-7pm/11am-8pm/2pm-11pm/11pm-8am

(Must be comfortable for all the shift timings)

Terms:

Full Time

6 Day Week

Work from Office

Night Shift- Pick and drop service provided by company within 10km

Skill set Requirement - Excellent Communication skills and problem solving abilities.

Job Responsibilities:

Providing chat and call support

Strategically approaching each player based on their history and profile.

Educate current and potential customers with product and service information.

Identify and escalate priority issues to the Team Leader and Ops Team.

Actively participate in team meetings More Detail