Service Desk Agent - Dutch - Portugal

JUJUR

Porto, Portugal

Jujur. Honest, trustful, fair.

Transparency is key at Jujur. Our team is committed to deliver an honest and personal approach when it comes to recruitment solutions.

Candidates and clients come to us as we take the time to really understand their needs.

We are upfront while setting realistic and achievable goals. We believe that treating others with fairness and dignity is the rain that helps them grow and be fruitful.

Position : Dutch Service Desk Agent

Location : Remote in the mainland Portugal or on-site in Lisbon or Braga

Employment type : Full-time

Remuneration : Base salary.

DUTIES AND RESPONSIBILITIES :
• Communicate with customers using various channels and respond to their queries in timely and efficient manner
• Ensure customer satisfaction and provide professional customer support
• Support standard queries related to a single product / small set of products (e.g. operating system, basic networking, PCs)
• Develop an understanding of customer’s position and service... More Detail

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