Cutomer Service Agent - Spanish Speaker
Updated: April 01, 2024 09:52 PM GMT
Gratitude Philippines
Mandaluyong, Metro ManilaROLE: *Customer Service Agent - Spanish Speaker*
(Voice : Native & Non-native both) Should be residing in the Philippines)
Salary Break down:
Level 1 Proficiency: Annual CTC - PHP 1,O11,110
Level II & Above Proficiency: Annual CTC - PHP 1,O71,110
Location: MOA, Pasay, Philippines.
Language: Spanish + English
Joining Date: ASAP or with Notice Period
Band/Level: A1
13th Months pay
Responsibilities:*
• Responding to customer inquiries and resolving issues promptly and professionally.
• Providing accurate information about products, services, and company policies.
• Assisting customers with order processing, account management.
• Documenting customer interactions and maintaining accurate records in our CRM system.
• Collaborating with other departments to ensure customer satisfaction and problem resolution.
• Contributing to continuous improvement initiatives by providing feedbac*k and suggestions for process enhancements.
• Adhering to company guidelines and policies to ensure... More Detail
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