Customer Support Specialist

Updated: April 01, 2024 10:15 PM GMT

Otonomee

Lisbon

Your mission

We are looking for a Customer Support Specialist to join the team. This is a permanent work from home position based in Portugal.

This is an exciting opportunity for someone who is a passionate and dedicated individual. In this role, you will be at the forefront of providing exceptional support to our members, handling a variety of cases and tickets. The ideal candidate is someone who not only acknowledges issues but actively seeks ways to improve processes, demonstrating a critical thinking mindset. This role requires a proactive individual committed to driving positive change, with an interest in Fitness or wellness. The successful candidate will be supporting our partner Levels Health.

Location: Remote based in Portugal

Terms: Permanente Contract / Full-Time 40h weekly

Salary: Annual Gross 15.250 Euros (inclusive of holidays Allowances)

Schedule: Tuesday to Saturday – 15h30 to 00h00

What You'll Be Doing
• Delivering Customer service excellence on tickets as you... More Detail