Service Support Coordinator
Updated: March 04, 2024 08:29 AM GMT
Full-time Job in Newcastle, New South Wales
Rentokil
Newcastle NSW, AustraliaWe are currently seeking a highly dynamic individual to fill our Service Support Coordinator role and to join our friendly team based in our head office in Newcastle. This is a national role working on a permanent full-time basis.
This Co-ordinator plays a pivotal role in ensuring seamless, well-coordinated administration across all business units.
The responsibilities will include:
• The planning, prioritising and scheduling of work on a daily basis
• Updating and issuing state of service reports daily.
• Maintaining appropriately sized channels and zones to ensure that customers receive timely and prompt servicing
• Liaising with the Operations Manager and Field Service Supervisors to establish service requirements and provide information, assurance and advice as required.
• Communicating all services issues in a timely manner to the Field Service Supervisor or Operations Manager.
• Maintaining a visual of all call-outs received from branches
• Allocation of call outs to meet... More Detail
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