Airport Services Duty Officer - Kinshasa

Qatar Airways

Kinshasa

We are pleased to announce an incredibly exciting opportunity to join our Ground Services team in Kinshasa as Airport Services Duty Officer.

Job Purpose

Responsible for the overall control of the shift. Monitor the activities of the sections at the airport and coordinating with other sections. Ensure punctuality and safety of all Qatar Airways operations.

Accountabilities

1.Responsible for the day-to-day operations and acts as liaison between airport service providers, and users.

2.Provides input and recommendations to management to improve the effectiveness of the daily operations.

3.Responsible in ensuring passenger and aircraft handling practices confirm to the safety and security.

4.Manage and control manpower on the shift in order to optimize utilization and to maintain staff’s morale and discipline.

5.Conducts spot-checks on to ensure adequate standards are maintained.

6.Responsible to resolve customer problems and complaints effectively liaising on a daily basis with... More Detail

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