Call Center Agent

Updated: April 03, 2024 12:46 AM GMT

Callindo

Denpasar, Denpasar City, Bali

Callindo leads in customer support in Indonesia, offering innovative solutions with a blend of global insights and local expertise across key services

The Role

You Will Be Responsible For
• Handling inbound calls and emails in a professional manner.
• Resolving customer inquiries and requests and ensuring strong customer satisfaction.
• Working with various internal teams to ensure prompt and accurate order processing and delivery.
• Escalating customer feedback as required.

Ideal Profile
• You have at least 1 year experience within a Customer Service role, ideally within the Other Services industry.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You are a strong networker & relationship builder
• You are highly goal driven and work well in fast paced environments
• You are a strong team player who can manage multiple stakeholders

What's on Offer?
• Excellent career development opportunities
• Great work environment
• Leadership Role More Detail